Grateful...again

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I know I'm going to sound like a broken record, but I have to write a bit right now about how grateful I am to be where we are, doing what we are doing.

I had the opportunity to work behind the desk from open to close today.  And even though I've eaten a sum total of 3 bites of sushi and a venti peppermint mocha in those 13 hours, I couldn't be happier.  

My staff is incredible. They are talented and passionate and always eager and willing to lend a helping hand in times of need.  They genuinely care for their guests and the experience they're providing and they always always ALWAYS show up with a positive attitude.  Even if things are hard at home.  Even if things are hard at work (we have some pretty high expectations and challenges for these rock stars).  Even if things are hard in our economic and political and social climate.  

They.

Show.

Up.

And because we're getting busier and busier every day (I have about 3 opens spot for ANY appointments for the rest of the week!), we need to hire even more incredible humans to provide the kind of elevated and exceptional service the Pittsburgh community wants and needs.  A few simple posts on social media and other job sites today and I have 3 interviews tomorrow and an inbox full of others wanting to work here.  

That's the dream Hilary and I had when we created this space.  We dreamt of a place where team members thoroughly enjoyed coming to work.  We dreamt of a place that had a waiting list to join the staff.  We dreamt of a place that we had to duplicate in a short amount of time because of the demand and talented staff filling their books quicker than these four walls could accommodate.  

That dream is becoming a reality so much faster than we ever anticipated. Through the smallest amount of luck and the most amount of work and sweat and effort and unwavering allegiance to our standards of excellence, we're close Pittsburgh.  We're close to actualizing that dream.  We're standing on the edge of something incredible.